Introducing Aptible AI

One thing our customers have always loved about Aptible is our reliability. But that doesn’t come for free — we have an experienced team of SREs and a hardened infrastructure that keeps our customers’ instances online.

We hear a lot from companies not running on Aptible that incident response is difficult for on-call engineers. And while we empathize, we also recognize the strength of the systems we’ve built to ensure high availability. One tool we’ve had a ton of success with recently is an AI Agent that eliminates initial investigation steps.

Our team has been utilizing this tool during incidents to automate root cause analysis, and now we’re developing it further so that any company can use it, regardless of where they’re hosted.

So today we’re announcing a new Aptible product designed to address the overwhelming challenges of incident management: Aptible AI.

We view Aptible AI as the next step in Aptible's journey to simplify cloud infrastructure for every developer at every company; this step is particularly designed to help SRE teams quickly diagnose and remediate critical issues in production.

Why now?

Over the past year, we’ve learned that while “just-in-time AI assistance” can be helpful, what teams really need is a holistic incident management solution that centralizes alerts, correlates data from multiple observability tools, and automates root cause analysis. To that end, we’ve reoriented our AI features around:

Diagnostics Dashboards: Interactive dashboards that pull relevant logs, metrics, and known dependencies into a single view.
Knowledge graph-powered correlations: An internal mapping of services and resources that helps highlight anomalies spanning multiple domains.
AI-Driven suggestions: Once an issue is identified, our AI Agent can provide next-step guidance and recommended runbooks.

Stay tuned for more updates on how these features work together to reduce downtime and engineering burnout by keeping on-call engineers from drowning in alerts and endless root cause investigations.