Gather insights into one dashboard with incident tracking

Incident investigation and resolution occurs all over the place; sometimes there’s multiple chats and threads going on at the same time as a Slack huddle or a Zoom call, and it becomes overwhelming trying to keep up with what’s been done so far. It’s even harder to summarize all the findings, gather them into a single source, update runbooks, and learn from every incident…

That's why we built Incident Tracking and a new Web UI so that you can drill down into each incident, both as it's occurring and after it's resolved.

Incident tracking

Incident Tracking means Aptible AI can provide ongoing, updated summaries for all stakeholders directly within chat. Then it takes those learnings and records them in a Web UI so that your team can drill down into common time sinks, tools that you use most, most frequent root causes, and more. Here’s how it works:

• Aptible AI proactively participates in incident investigation, monitoring everything that’s happened within your Slack thread

• It provides up-to-date summaries for anyone who’s new to the incident so they can read what’s been done so far

• Once the incident is resolved, Aptible AI records all the information in an incident dashboard so that your team can drill down into what incidents are most common, how they’re being resolved, and where the most time is being spent