Automate repetitive tasks with custom integrations

Every organization's infrastructure and needs are unique and complex. Incident response tools rarely account for your particular use cases and tools, often providing more guidance around process than actual assistance. If you need to investigate an incident by searching logs or metrics from your org's specific databases, you still have to do that manually, tracking down the right scripts to run or combing through thousands of lines of logs.

To speed things up, we developed a way for Aptible AI to integrate with your custom tools so that you can automate repetitive tasks, even the ones that are highly specific to your business.

Custom integrations

Engineers often waste time trying to track down the correct scripts to run to retrieve the information they need from log and metric providers or other internal tooling. We built support for custom tooling so that you can tell Aptible AI when to run your scripts for you. Here’s how it works:

• When you set up your integrations in chat, you can implement your custom integration in one of two ways:

  • A lightweight PubSub interface leveraging Redis as the intermediary

  • A websocket-based “safe” proxy interface modeled after Google’s implementation

• You ask questions in natural language and Aptible AI will make the appropriate queries to your log and metric providers

• Results will be returned directly in Slack, improving shared context and speeding up root cause analysis